Contact & Support

Last updated 12 August 2026

We read every message ourselves. Write to marina.seppa@gmail.com and we aim to respond as soon as possible.

Who we are

Marina Seppä
Business ID (Y-tunnus) 2898679-9
Hiihtomäentie 31 A 4, 00800 Helsinki, Finland
marina.seppa@gmail.com

Billing, invoices and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

For an invoice, a payment method change, a cancellation or a refund, the fastest route is paddle.net using the email address you paid with. You can also write to us and we will arrange it with Paddle. See our Refund Policy.

Privacy requests

To access, correct, export or delete your data, email us with the address linked to your account. See our Privacy Notice for the full detail.

A note about medical questions

Birth Companion offers educational and wellbeing content and cannot give medical advice, diagnosis or treatment. We cannot answer questions about symptoms, medication or the safety of your pregnancy. Please contact your midwife, maternity clinic or doctor — and in an emergency, your local emergency number.